Senior SMS Marketing Strategist

3 days ago


Boston, Massachusetts, United States Klaviyo Full time
About the Role

We are seeking a highly skilled Senior SMS Marketing Strategist to join our team at Klaviyo. As a key member of our Customer Success team, you will play a critical role in helping our customers maximize their marketing potential through the Klaviyo platform.

Key Responsibilities
  • Develop and execute customized SMS marketing strategies that drive engagement and revenue growth
  • Provide expert guidance on best practices for SMS marketing, compliance, segmentation, and personalization
  • Monitor and analyze SMS campaign performance and provide regular reports to customers
  • Offer recommendations for SMS optimization, growth, and campaign enhancement based on data insights
  • Partner with cross-functional teams to ensure seamless execution of strategies
  • Deliver exceptional customer experiences through clear communication and effective relationship-building
Requirements
  • 7+ years of experience in SMS marketing, with additional experience in owned channels, email marketing, digital marketing, or related fields preferred
  • Bachelor's degree or commensurate experience
  • Demonstrated experience with Klaviyo or similar marketing automation platforms
  • Proven experience in developing and executing successful data-driven SMS marketing campaigns
  • Advanced knowledge of SMS Compliance and Delivery
  • Strong communication and client-facing skills, with the ability to explain complex concepts to non-technical stakeholders
  • Strong project management skills to oversee campaigns from start to finish
  • Analytical mindset with the ability to interpret data and articulate actionable insights
What We Offer

We offer a competitive salary range of $128,000-$192,000 USD, as well as a comprehensive benefits package, including medical, dental, and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off, and company-paid holidays. We also offer a culture of learning and development, including a learning allowance and access to a professional coaching service.

Klaviyo is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from discrimination and harassment.



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