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Client Support Specialist

2 months ago

MagstattleBas, Grand Est, United States Staff My Agency Full time

Staff My Agency is actively seeking a Customer Service Representative to enhance our team. We are looking for a dedicated individual who is eager to contribute to our success. Previous experience in the insurance sector is not a prerequisite, as we are committed to training the right candidate with the necessary skills.

We value energetic professionals who are passionate about fostering growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a dynamic setting, this role offers a fulfilling career path with significant earning potential and opportunities for advancement.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
  • Employ a customer-centric, needs-based approach to inform clients about various insurance solutions.
  • Uphold a strong work ethic, demonstrating a commitment to success on a daily basis.

As a valued team member, you will enjoy:

  • Competitive salary with performance bonuses.
  • Flexibility to work remotely one day a week after the training period.
  • Paid time off, including vacation and personal/sick days.
  • Gaining valuable experience in the insurance field.
  • Opportunities for professional growth and advancement within the agency.

Qualifications:

  • Strong interpersonal and communication skills, both written and verbal.
  • A people-oriented mindset with excellent organizational abilities.
  • Self-motivated and detail-oriented, with a proactive approach to problem-solving.
  • Commitment to providing outstanding customer service.
  • Ability to learn and utilize computer systems effectively.
  • Pride in delivering accurate and timely work.
  • Capability to thrive in a collaborative team environment.
  • Proficiency in multitasking and managing various responsibilities.
  • Willingness to obtain necessary licenses, including Property & Casualty and Life and Health.
  • Commitment to staying updated on product changes and continuing education.

If you are driven to excel and envision yourself in this role, we encourage you to explore this opportunity with us.