Business Systems Analyst

9 hours ago


Nashville, Tennessee, United States ACT Consulting, Inc. Full time
Job Title: Business Systems Analyst

ACT Consulting, Inc. is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in defining customer needs in technical and business contexts, ensuring that proposed technical and business solutions meet customer objectives, and providing guidance on planning and prioritization of business support-related activities.

Key Responsibilities:
  • Elicit and document user requirements to meet business objectives.
  • Guide technical and customer departments in the development of systems that support business solutions.
  • Facilitate the transfer of knowledge about business units to others who support them.
  • Ensure accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  • Provide input on business direction for system changes.
  • Validate business need for solutions to business problems and process improvements.
  • Assist in the development and documentation of training materials.
Requirements:
  • 4 years of IT business analysis experience.
  • Demonstrated understanding of concepts of the supported business unit.
  • Basic knowledge of standard industry practices.
  • Demonstrated knowledge of procedures for the business unit.
  • Able to communicate effectively with technical and non-technical audiences.
  • Strong teamwork and interpersonal skills.
  • Understands how IT affects an organization and is able to link it to business processes.
  • Excellent analytical skills.
  • Good conceptual skills.
Preferred Qualifications:
  • Conceptual understanding of project management techniques.
  • Able to influence and negotiate solutions to business problems.
Education:

Bachelor's degree in Computer Science, Business Administration, or other job-related field.

or 4 years of job-related work experience or 2 years of job-related experience plus an associate's degree in Computer Science, Business Administration, or other job-related degree.



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