Sales Operations Manager

1 week ago

Louisville, Colorado, United States Delve Full time
Job Title: Sales Operations Manager

We are seeking a highly motivated and experienced Sales Operations Manager to join our team at Delve. As a Sales Operations Manager, you will play a critical role in driving sales efficiency, process optimization, and revenue growth.

Key Responsibilities:
  • CRM System Mastery: Take ownership of our HubSpot CRM system, ensuring it serves as the central hub for all sales activities. Customize and automate workflows to enhance sales efficiency and maintain seamless integration with marketing operations for a unified ABM approach.
  • Data Integrity and Trust: Serve as the custodian of sales data integrity within our CRM system, ensuring all target accounts, target people, roles, and other records are correct and regularly updated through collaboration with the Customer Insights Analyst.
  • Sales Stage Tracking: Ensure all prospects, leads, and deals are properly reflected in the CRM, through close collaboration with Sales Dev Execs and the Sales Leader.
  • Strategic Sales Process Management: Analyze and refine the sales process end-to-end, from lead generation to deal closure, ensuring it's aligned with our ABM, finance, and delivery efforts. Develop and implement strategies for process optimization, reducing sales cycle times, and improving conversion rates.
  • Advanced Sales Data Analytics: Employ advanced data analytics to uncover insights on sales trends, team performance, and account engagement. Utilize this data to forecast sales outcomes and inform strategic decisions.
  • Revenue Forecasting and Metrics Reporting: Develop and maintain sophisticated forecasting models that accurately predict sales performance. Regularly report on key sales metrics, highlighting achievements, identifying bottlenecks, and recommending areas for improvement.
  • Innovative Tool Evaluation and Implementation: Continuously research and recommend new tools and technologies that can enhance sales productivity and effectiveness. Lead the implementation of these tools within the sales team, ensuring they complement our existing stack.
  • Cross-Functional Collaboration Enhancer: Act as a liaison between sales, marketing, finance, accounting, legal, delivery, and customer success teams. Ensure sales operations strategies are fully integrated across departments, fostering a collaborative environment that supports our ABM strategy.
Requirements:
  • A bachelor's degree in Business Administration, Marketing, or a related field; an MBA or relevant advanced degree is a plus.
  • Minimum 3-5 years of experience in sales operations within a B2B environment, with a clear track record of operational improvements and sales growth.
  • Experience in ABM is necessary.
  • Expertise in CRM platforms, particularly HubSpot, with a proven ability to leverage these systems for sales success.
  • Advanced analytical skills, with experience in sales data analysis, forecasting, and reporting. Proficiency in data visualization tools is a plus.
  • Demonstrated ability to lead cross-functional projects and initiatives, driving efficiency and alignment across teams.
  • Exceptional organizational and project management skills, with an aptitude for multitasking and prioritizing in a dynamic environment.
  • Strong communication and interpersonal skills, capable of fostering positive relationships internally and externally.
What We Offer:
  • Health Benefits: Comprehensive (100% company-paid) health coverage for employees & their families including medical, dental, and vision insurance.
  • Other Benefits: Life Insurance and Disability Coverage
  • Retirement Plan: 401(k) plan with a 4% match/company contribution
  • Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays
  • Parental Leave: Up to 3 months of paid time off for new parents
  • Wellness Program: $1,250 annual reimbursement for health and well-being (gym membership, ski passes, meal plans, fitness equipment, etc.)
  • Beautiful Office & Workspace: Newly built and designed office exclusively for Delve with local restaurants, shopping, and hiking/biking trails. Large common areas filled with snacks, beverages, and regularly catered meals
  • Hybrid Working Model: Tuesdays, Wednesdays, Thursdays in office with the option to work from home on Mondays and Fridays

The salary for this position is $80,000 - $100,000 plus a 10% performance bonus. Delve is an equal opportunity employer. We believe that diversity enriches the workplace and we are committed to growing our team with the most talented and passionate people from every community. Delve strives to create a culture of unity and respect and to that end, we have a zero tolerance policy for behavior that promotes harassment, hate, and discrimination of any kind. We are committed to providing reasonable accommodations for qualified individuals. If you require assistance during the application process due to a disability, please let us know. Delve gladly accepts applications from candidates that have already secured H1B Visa status and are looking for a new employer to sponsor them. Delve can assist in the proper legal process for change of employer of record in the H1B Visa program.

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