Pre-Sales Technical Program Manager

1 month ago

Denver, Colorado, United States Axon Full time
Your Impact

We are seeking a seasoned Pre-Sales Technical Program Manager to drive the technical requirements necessary for deploying hardware and software solutions to large enterprise customers. In this role, you will collaborate closely with sales, engineering, and customer success teams to ensure seamless integration of our solutions into customer environments.

Key Responsibilities
  • Technical Coordination: Work with enterprise customers to gather, understand, and document technical requirements for deploying hardware and software solutions.
  • Cross-functional Collaboration: Collaborate with sales, product, engineering, and customer success teams to ensure successful deployment of our technology into customer environments.
  • Solution Design: Partner with sales and technical engineering teams to design and present tailored solutions that meet the specific needs of enterprise customers.
  • Program Management: Lead and manage end-to-end implementation programs, ensuring milestones, timelines, and deliverables are met.
  • Customer Engagement: Serve as a technical liaison for pre-sales discussions, product demonstrations, and trials to ensure alignment between customer needs and our solutions.
  • Risk Mitigation: Identify potential roadblocks in the deployment process and work with cross-functional teams to mitigate risks.
  • Training & Enablement: Provide technical training and enablement to sales teams and customers as needed, ensuring smooth transitions from sales to deployment phases.
  • Documentation: Maintain detailed records of customer requirements, solution designs, and deployment plans for reference and future scalability.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 5+ years of experience in technical program management, preferably in a pre-sales environment.
  • Strong understanding of hardware and software deployment, especially in enterprise environments.
  • Proven experience working with large enterprise customers, translating business needs into technical requirements.
  • Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
  • Strong organizational skills and the ability to manage multiple projects simultaneously.
  • Experience with project management methodologies and tools (Agile, Waterfall, JIRA, etc.).
  • Familiarity with physical security technologies, network infrastructures, or cloud-based software deployments is a plus.
What We Offer
  • Competitive salary and benefits package.
  • Discretionary paid time off.
  • Paid parental leave for all employees.
  • Medical, Dental, Vision plans.
  • Fitness Programs.
  • Emotional & Mental Wellness support.
  • Learning & Development programs.
  • And yes, we have snacks in our offices.

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

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