Veterinary Clinic Client Service Representative

3 weeks ago


Fort Mill, South Carolina, United States Baxter Veterinary Clinic Full time
Job Title: Veterinary Clinic Client Service Representative

At Baxter Veterinary Clinic, we are seeking a highly skilled and compassionate Client Service Representative to join our team. As the first point of contact for our clients, you will be responsible for providing exceptional customer service, handling client inquiries, and ensuring a positive experience for all who visit our clinic.

Key Responsibilities:

  • Answer client calls and respond to emails in a timely and professional manner.
  • Prepare patient files, escort clients and patients to exam rooms, and update client financial records.
  • Provide excellent customer service, resolving client issues and concerns in a friendly and efficient manner.
  • Work collaboratively with our veterinary team to ensure seamless communication and a high level of client satisfaction.

Requirements:

  • High school diploma or equivalent.
  • Customer service background desirable but not required.
  • Typing skills required.
  • Some computer knowledge required; preferably with Cornerstone, Word, Excel, Google Doc and Spreadsheet, keyboarding, and use of communication tools such as Instant Messenger and email.

Preferred Qualifications:

  • Significant experience with basic office functions in a busy office environment.
  • Previous receptionist and veterinary practice experience are desirable but not required.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and compassionate team.
  • Professional development and growth opportunities.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about animal care, please submit your application, including your resume and a cover letter, to [insert contact information].



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