Customer Service Liaison

6 days ago


Villa Rica, Georgia, United States Verida - Southeastrans, Inc. Full time
Job Summary

This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services.

Key Responsibilities
  • Assists callers efficiently and effectively in resolving their inquiries and concerns.
  • Provides clear and concise information regarding transportation services and policies.
  • Resolves customer complaints in a professional and courteous manner.
  • Collaborates with internal teams to ensure seamless service delivery.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of customer service principles and practices.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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