Senior Director of Global Revenue Operations

1 month ago


San Francisco, California, United States Pendo Full time
Job Title: Senior Director, Global Revenue Operations

At Pendo, we're seeking a seasoned Senior Director to lead our Global Revenue Operations team. As a key member of our leadership team, you'll be responsible for driving revenue growth, optimizing our go-to-market strategy, and scaling our operational processes.

Key Responsibilities:
  • Revenue Growth: Develop and execute data-driven strategies to drive revenue growth, working closely with senior Sales leadership to identify opportunities and optimize our sales funnel.
  • Operational Excellence: Oversee the management of territories, account planning, pipeline generation, forecasting, and other cadences related to sales success and productivity.
  • Process Improvement: Deliver data insights, reports, and dashboards to drive operational efficiency and inform business decisions.
  • Team Leadership: Uplevel and scale our Deal Desk function to support an ever-growing number of sales reps, and partner with the Data, Finance, and Sales Systems teams to build robust tracking and measurement capabilities.
  • Strategic Planning: Recommend and drive GTM optimization opportunities, such as improving conversion, introducing verticalization, and entering new markets.
Requirements:
  • 10+ years of experience in B2B SaaS Ops/Strategy/Growth roles
  • Proven track record of successfully orchestrating large-scale transformation projects
  • Experience and understanding of leading and supporting a global team
  • Exceptional analytical and problem-solving skills
  • Excellent communication and presentation skills, including comfort with partnering closely with Executive Leadership
  • Previous experience with Salesforce and related sales tech stack
Preferred Qualifications:
  • Experience managing a global team
  • Experience in an IPO/hyper-growth company and a more mature public company
  • Strong grasp of sales tools like SFDC, LeanData, Clari, Gong, and ZoomInfo, as well as BI tools like Looker


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