Customer Service Representative

2 weeks ago


Greenwood, Indiana, United States Lifemark Health Group Full time
Job Summary

We are seeking a highly skilled and organized Customer Service Representative to join our team at Lifemark Health Group. As a key member of our team, you will provide exceptional administrative support to patients, staff, and stakeholders, ensuring a seamless and efficient experience for all.

Key Responsibilities
  • Provide friendly, enthusiastic, and professional service to patients and team members
  • Answer telephone calls, greet patients and visitors, and respond to inquiries
  • Coordinate patient intake, registration, and scheduling of appointments
  • Manage clinic billing, accounts receivable, and payment collections
  • Maintain accurate records, reports, and inventory of clinical supplies
  • Perform other administrative duties as required by the clinic director
Requirements
  • Excellent communication and interpersonal skills
  • Ability to exercise good judgment, be resourceful, and possess strong organizational skills
  • Ability to investigate and resolve issues related to billing, collections, and funding sources
  • Remain calm and composed in high-pressure situations
  • Ability to adapt to changing clinic operations and continuously improve patient care
  • Self-starter with the ability to work independently and collaboratively in a team environment
Why Choose Us

Lifemark Health Group is committed to providing a supportive and inclusive work environment. We offer a competitive wage, annual continuing education allowance, and a flexible benefits plan. Our team is passionate about delivering exceptional patient care and making a positive impact in our community.



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