Loan Transaction Support Specialist
3 days ago
Job Summary:
We are seeking a highly motivated and organized Loan Transaction Support Specialist to join our team at Global Credit Union.
About the Role:
The Loan Transaction Support Specialist will play a vital role in supporting mortgage loan originators by providing exceptional customer service, coordinating appointments, and assisting with loan transactions.
Key Responsibilities:
- Assist loan originators and processors in collecting documentation from members.
- Coordinate appointments and schedule meetings as required.
- Provide timely responses to inquiries and direct members to appropriate personnel as needed.
- Maintain accurate logs regarding mortgage loan applications.
- Support loan originators with marketing functions and ensure loan transactions meet time frames and goals.
- Address member concerns and inquiries promptly and professionally.
- Maintain a thorough knowledge of loan origination systems, automated underwriting systems, and program guidelines.
Requirements:
To be successful in this role, you will need:
- High school graduate or equivalent.
- Two years of general office experience, including direct customer contact.
- One year of experience in mortgage loan processing, escrow/title, with basic knowledge of most loan program processing requirements.
- Proficient typing skills, math aptitude, and letter composition familiarity.
- Computer skills and ability to perform multiple tasks concurrently.
Compensation and Benefits:
This position offers a competitive salary range of $41,484 - $60,567 annually, based on candidate experience, qualifications, education, and local wage requirements. Additionally, you can expect comprehensive benefits, including short-term and long-term incentives, medical, dental, and vision insurance, 401(k) plan, employee assistance program, life and disability coverage, and tuition reimbursement.
About Us:
Global Credit Union is an Equal Opportunity Employer committed to fostering a diverse and inclusive work environment. We offer a collaborative and supportive culture that values employee growth and development.
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