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Retail Sales Lead

2 months ago

Doral, Florida, United States TechStyle Fashion Group Full time
About the Role

We are seeking a highly motivated and experienced Sales Lead to join our team at Fabletics, a leading fashion retailer. As a Sales Lead, you will be responsible for providing exceptional customer service and driving sales growth in our retail store.

Key Responsibilities
  • Embody our company culture and values, providing a best-in-class customer experience.
  • Actively engage customers in new and meaningful ways, providing knowledge on our products and services.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback to associates on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines to ensure a seamless customer shopping experience.
  • Actively participate in providing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience within a retail environment.
  • Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • High degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.
  • Familiarity with retail inventory and POS systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • Ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
Working Conditions

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.