Retail Store Manager

2 weeks ago


Doral, Florida, United States Express & Bonobos Full time
About Express & Bonobos

Express & Bonobos is a Direct-to-Consumer platform operating in the United States. Our mission is to provide style, quality, and value to our customers through a unique retail experience.

Job Summary

We are seeking an Associate Manager to support our store operations, recruiting, management, training, and sales functions. The ideal candidate will have a proven track record of driving sales results, supervising a team, and creating a positive in-store experience for our customers.

Key Responsibilities
  • Attract, hire, develop, and retain top talent
  • Support an environment that encourages high store morale
  • Focus all store associates on creating a teamwork-driven environment
  • Coach, teach, train, recognize, and manage all aspects of performance and development for all store associates
  • Identify high-performing store associates and assist in their growth
  • Develop and maximize the success of store associates to achieve sales potential and customer experience
  • Analyze the business and execute clear action plans to optimize results
  • Manage all aspects of daily store operations
  • Ensure all store associates have clarity on goals and action plans
  • Provide feedback to support the creation of clear action plans
  • Manage and delegate workload and ensure execution of plans and strategies across the store
  • Maintain adherence to Company Policies and ensure the safety of store associates and customers
  • Manage merchandise flow, including shipment, replenishment, and omni-channel operations
  • Optimize sales/operations opportunity by leading the associates to consistently execute merchandising strategies, operations, loyalty programs, and other company initiatives
  • Build an effective schedule with the right associate in the right place at the right time
  • Support and develop a store environment focused on delivering a great in-store customer experience
  • Resolve customer complaints to a positive outcome
Requirements
  • High School or Equivalent
  • 3-5 years of relevant job experience
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements
Benefits and Compensation

Express & Bonobos offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, parental leave, and more.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.



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