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Front Desk Lead

3 weeks ago

Durham, North Carolina, United States Candlewood Suites Durham Full time
About the Role

The Night Auditor will play a crucial role in ensuring the smooth operation of the front desk during the overnight shift. This position requires strong organizational skills, attention to detail, and the ability to work independently.

Key Responsibilities:
  • Prepare and balance daily reports, including revenue and expense summaries.
  • Conduct security walks, register guests, and manage reservations.
  • Maintain accurate records, respond to guest requests, and resolve issues efficiently.
Requirements:
  • High school diploma or equivalent required; college coursework beneficial.
  • At least 1 year of experience in a hotel or related field, with supervisory responsibility preferred.
  • Proficiency in Windows operating systems, company-approved software, and basic arithmetic functions.
  • Able to work independently, communicate effectively, and evaluate alternative courses of action quickly.
Benefits:

This position comes with a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.