Support Broker

1 month ago


Point Pleasant Beach, New Jersey, United States Public Partnerships | PPL Full time
Job Summary

Public Partnerships LLC is seeking a Support Broker to work with individuals with disabilities or chronic illnesses and aging adults to remain in their homes and communities. As a Support Broker, you will provide information and education to program participants and/or their authorized representatives, evaluating their home environment and resolving safety concerns through our mandated escalations process.

Key Responsibilities
  • Visit participants in their homes, which may involve climbing stairs
  • Attend home visits, which comprise at least 60% of working hours
  • Organize home visit caseload to ensure efficient use of driving time
  • Drive up to 60 miles or more to participants' homes
  • Learn and master the use of PPL systems
Requirements
  • BA or BS degree in social work, case worker, sociology, psychology, LPN, or related field
  • 1 year experience working with vulnerable populations in their homes
  • Experience with and mastery of Microsoft Office products, including Outlook
  • Familiarity with CRM tools and electronic records
Working Conditions
  • This position requires visiting participants in their homes, which may involve climbing stairs
  • This position requires a significant amount of driving, which may be more than 60 miles each way
  • This position requires administrative work at home, including typing, making phone calls, and attending Teams meetings with co-workers
Compensation and Benefits
  • 401k Retirement Plan
  • Medical, Dental, and Vision insurance on the first day of employment
  • Generous Paid Time Off
  • Employee Assistance Program and more

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.


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