Sales and Customer Service Representative
2 days ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? We're seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy Wayne.
About the RoleAs a Sales and Customer Service Associate, you will be the face of our brand, responsible for providing outstanding service to our clients, promoting our wellness services, and driving sales growth. You will work closely with our team to create a welcoming and inclusive environment that exceeds our clients' expectations.
Key Responsibilities- Provide exceptional customer service, ensuring every client feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Competitive base pay plus bonuses and commissions
- Health insurance for full-time employees
- Matching 401(k)
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 40% off all products
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
We're committed to creating a culture that celebrates individuality and supports the growth and development of our team members. If you're passionate about delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, we encourage you to apply.
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