Customer Service Ambassador

4 days ago


Huntington, West Virginia, United States Aaron's Full time

About the Role:

Aaron's is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Huntington. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for every interaction.

Key Responsibilities:

  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Provide top-notch service and support to customers through various communication channels
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to customers
  • Meet or exceed customer satisfaction targets and quality standards

Requirements:

  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • A competitive hourly rate of $14.00
  • A fun and positive work environment
  • Opportunities for professional growth and development
  • A dynamic and supportive team


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