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Territory Service and Sales Representative

2 months ago

Huntington, West Virginia, United States Ecolab Full time
About Ecolab

Ecolab is a leading global provider of solutions and services for the hospitality, foodservice, and institutional markets. Our mission is to protect the world's most vital resources, including water, food, and health.

Job Summary

We are seeking a highly motivated and experienced Territory Service and Sales Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and sales support to our clients in the hospitality and foodservice industries.

Key Responsibilities:
  • Service Customers: Conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems.
  • Assist in the installation of equipment and solutions.
  • Demonstrate safe equipment use, ensuring customer operations are fully functional, and teams are properly trained.
  • Provide emergency service to existing customers via phone or in person, as needed.
  • Manage equipment, parts, and inventory to control costs.
  • Provide solutions: Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts.
  • Leverage tools and technology (including tablet and mobile phone apps) to conduct service visits and recommend unique programs and solutions to customers.
Requirements:
  • High School Diploma or GED.
  • 1 year of mechanical service, customer service, food service or hospitality industry-related experience OR Associate's degree.
  • Availability to provide emergency assistance to customers which may occur at night, on weekends and over holidays.
  • Current and valid driver's license.
Preferred Qualifications:
  • Associate's degree or other advanced training or certifications.
  • Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality and/or pool and spa.
What We Offer:
  • Comprehensive benefits starting day 1, including medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid time off (vacation + disability benefits) and more.
  • Award-winning training program, including paid travel time, leveraging a blended approach including digital learning, classroom training, live demonstrations, and on-the-job training with field professionals.
  • Company service vehicle and cell phone for business use.
  • Opportunities for growth and development, including a long-term, advanced career path towards service, sales, or management with opportunity for tuition reimbursement.
  • Independent work environment, where you will manage your monthly schedule.
  • Access to best-in-class resources, tools, and technology.
  • Grow your income as you drive growth.
  • Thrive in a company that values a culture of safety, including top-notch safety training (including a defensive driving course) and personal protection equipment.
  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.