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Retail Operations Leader

2 months ago

Charleston, West Virginia, United States Victoria's Secret Full time

Exciting Opportunity as a Store Manager at Victoria's Secret & Co

Key Responsibilities:

  • Inspire and embody the core values of the company within the retail environment
  • Provide outstanding customer service through effective coaching and collaborative selling techniques
  • Optimize labor hours to enhance sales performance and profitability
  • Uphold visual merchandising standards to create an appealing shopping experience
  • Work closely with Sales Leadership Teams to ensure brand initiatives are executed effectively
  • Adhere to company policies and operational procedures
  • Support in floor set planning, product launches, onboarding processes, and inventory management

Required Qualifications:

  • Strong enthusiasm for the Victoria's Secret brand
  • Proven track record in enhancing customer satisfaction and loyalty
  • Ability to analyze business reports and drive actionable results
  • Commitment to personal growth and openness to feedback
  • Demonstrated leadership capabilities in mentoring team members
  • Skilled in tracking progress and integrating feedback into strategic decisions
  • Experience in aligning company strategies with daily operations
  • Proficient in collaborating with cross-functional teams
  • Flexibility to work varied hours, including evenings and weekends
  • Physical capability to stand, bend, kneel, and lift as needed
  • Comfortable with technology and digital tools
  • Preferred: 10+ years of experience in retail leadership roles