Patient Care Associate

1 week ago

High Point, North Carolina, United States Oak Street Health Full time

Position Overview

Join a dynamic team at Oak Street Health, a pioneering organization dedicated to transforming community healthcare.

Company: Oak Street Health

Role: Medical Assistant

At Oak Street Health, we are committed to delivering exceptional health and wellness services to Medicare recipients in underserved areas. Our holistic approach ensures that we not only treat our patients but also invest in their communities, enhancing overall health outcomes.

Role Responsibilities

As a Medical Assistant, you will play a crucial role in our collaborative care teams, which are dedicated to providing high-quality primary care. Your responsibilities will include:

  • Facilitating smooth patient flow by efficiently rooming patients and assisting providers in maintaining their schedules.
  • Ensuring an outstanding patient experience and preparing patients for their visits.
  • Collecting vital signs, documenting chief complaints, and reviewing medication histories.
  • Conducting patient screenings according to established protocols.
  • Managing inventory by ordering supplies and keeping examination rooms stocked.
  • Performing routine quality control checks, including infection control and equipment maintenance.
  • Maintaining clean and safe exam rooms, ready for patient visits.
  • Providing telephonic support to patients under the guidance of an RN or provider.
  • Administering vaccinations and performing various medical procedures as directed.
  • Conducting waived laboratory tests and scheduling necessary diagnostic procedures.
  • Assisting with the application of durable medical equipment.
  • Participating in care team meetings to enhance patient care and clinic operations.
  • Completing additional tasks as assigned.

The Medical Assistant will report directly to the Practice Manager.

Qualifications

We seek motivated and experienced Registered or Certified Medical Assistants who possess:

  • A minimum of 3 years of experience in a Medical Assistant role.
  • Current CPR Certification.
  • Medical Assistant certification or registration, with extensive experience potentially waiving this requirement.
  • Proficiency in electronic medical records (EMR).
  • Experience working with geriatric patients is preferred.
  • Phlebotomy Technician Certification is a plus.
  • Strong communication skills and a customer service focus.
  • Demonstrated problem-solving abilities and a positive, adaptable attitude.
  • Fluency in Spanish, Polish, Russian, or other relevant languages is advantageous.
  • Authorization to work in the United States.
  • A commitment to embodying the values of Oak Street Health.

Why Choose Oak Street Health?

At Oak Street Health, you will be part of a revolutionary approach to healthcare, enjoying:

  • A collaborative and vibrant workplace culture.
  • Opportunities for significant responsibility and career advancement.
  • A modern and welcoming work environment.
  • Competitive benefits, including paid time off, a generous 401K match, and comprehensive health benefits.

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