Infrastructure Engineering Lead

3 days ago

Columbus, Ohio, United States Bath & Body Works Full time
Job Title: Infrastructure Engineering Lead

We are seeking an experienced Infrastructure Engineering Lead to join our team at Bath & Body Works. As a key member of our Infrastructure Organization, you will be responsible for leading initiatives to completion, collaborating with cross-functional teams, and participating in steady-state support and continuous improvement of our network infrastructure.

Key Responsibilities:
  • Collaborate with IT application teams, information security teams, and infrastructure teams to design and implement network infrastructure for new applications and modifications of existing applications.
  • Execute the implementation of all components of network infrastructure, troubleshoot issues, and collaborate on issue resolution.
  • Ensure documentation is updated and complete for production support teams and activities, building from scratch where required.
  • Guide level one firewall and load balancer support team in issue resolution when escalated.
  • Create or modify complex firewall rules (Palo Alto) or load balancer set up (F5, Azure) that exceed the capabilities of our level one support team or set the standard for ongoing rule set up.
  • Perform level one and two issue resolution for non-firewall network functions; LAN, WAN, wired, wireless, etc.
  • Perform administrative functions related to the function of or monitoring of network devices.
Qualifications:
  • 5+ years of experience in networking, firewall set up and administration, load balancing.
  • Ability to independently resolve network, firewall, and load balancing issues or execute new set up once corporate standards are shared.
  • Ability to share knowledge with intent to increase overall team knowledge and skills.
  • Ability to organize assignments, recognize when workload exceeds capacity, and request help.
  • Ability to articulate points of view or recommendations in written presentations or in discussion in terms understandable by management and peers.
  • Basic knowledge of ITIL (incident, problem, request) processes and willingness to learn Service Now and vendor partner tools/portals to execute those processes.
Benefits:

We offer a competitive compensation package, benefits, and development opportunities to support your growth and well-being. Our benefits include a no-cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off, and a merchandise discount. Visit bbwbenefits.com for details.

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