Software Implementation Professional

3 weeks ago


New Haven, Connecticut, United States Square 9 Softworks Full time
About the Role
Square 9 Softworks is seeking an Implementation Specialist I to join our Professional Services team. In this entry-level position, you will contribute to the delivery of our award-winning Enterprise Content Management (ECM) software solutions to end-user customers. As an Implementation Specialist I, you will participate in discovery sessions to understand customer needs, install and configure software, interface with databases, customize software, and collaborate with project stakeholders to ensure successful project outcomes.

The ideal candidate will possess a bachelor's degree in IT or a related field and have working knowledge of Windows Server infrastructure, Windows networking, and database platforms. Experience with Microsoft Office Suite, SharePoint Ecosystem, Google Docs, and Enterprise Content Management solutions is a plus. This position is based out of New Haven, CT, with occasional travel required. We offer a competitive salary range of $65,000 - $85,000 annually, depending on experience, as well as benefits including 401(k), medical, dental, and life insurance, 18 days PTO annually, all major holidays, and the ability to work from home.

We value self-motivated individuals who can quickly learn new software solutions and communicate effectively with customers. If you have a strong technical background and a passion for delivering high-quality results, we encourage you to apply.

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