Client Experience Specialist

5 days ago


Jacksonville, Florida, United States IAA Full time
About the Job

Are you looking for a challenging and rewarding role where you can make a real difference? As a Customer Service Representative at IAA Holdings, LLC, you'll have the opportunity to provide world-class customer experiences and grow your career in a dynamic industry.

In this role, you'll be responsible for handling customer inquiries, resolving issues, and driving customer satisfaction across multiple channels. You'll also have the chance to develop your skills in order processing, data entry, and problem-solving.

Key Responsibilities:

  • Provide exceptional customer service through various channels
  • Process customer orders and assignments accurately and efficiently
  • Collaborate with colleagues to resolve complex customer issues

To succeed in this role, you should have:

  • A high school diploma or equivalent; 0-2 years' previous work experience is a plus
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively

We offer a competitive salary range of $52,000 - $62,000 per year, depending on your qualifications and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and generous time-off policies.



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