Client Support Specialist

3 weeks ago


Jacksonville, Florida, United States MV Transportation Full time

MV Transportation is committed to delivering exceptional client experiences. We are seeking a skilled Client Support Specialist to join our team as a Customer Service Representative. This role offers a competitive salary of $47,500 per year and comes with a range of benefits.

Job Description

In this role, you will be responsible for providing outstanding support to our clients through timely and accurate data entry, manifest reconciliation, and efficient communication. Key responsibilities include:

  1. Enter data into Trapeze software to track driver hours and locations;
  2. Reconcile driver manifests to ensure accurate scheduling and routing information;
  3. Respond to client inquiries via phone, email, or in-person interactions;

Requirements:

  • Strong analytical and problem-solving skills;
  • Excellent communication and interpersonal skills;
  • High school diploma or equivalent required; associate's degree or higher preferred;
  • Previous experience in customer service or transportation industry an asset;

Why Join Us?

  • Competitive salary of $47,500 per year;
  • Ongoing training and development opportunities;
  • Paid time off and holidays;
  • Access to company wellness programs;


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