Customer Experience Specialist

4 days ago


LuthervilleTimonium, United States Batteries Plus - DL Myers Inc Full time
About the Role

We are seeking a Customer Experience Specialist to join our team at Batteries Plus - DL Myers Inc. As a key sales role, this position involves driving customer satisfaction and supporting long-term career growth.

You will connect with customers, understand their needs, and recommend the right products and services. You will also perform basic repairs, ensuring a positive experience from start to finish.

Our company offers a competitive salary range of $40,000 - $50,000 per year, depending on performance. This includes paid training and a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation and holidays, 401(k) with matching, and more.

Responsibilities:

  • Understand customer needs and provide friendly assistance.
  • Create quotes and drive sales to achieve daily and monthly goals.
  • Coordinate repair services and ensure a smooth experience.
  • Manage inventory and maintain a visually appealing store environment.

Requirements:

  • High school diploma or equivalent.
  • Valid driver's license.
  • Must be 18 years or older.
  • Available for a 5-shift, 40-hour week, including weekends.
  • Passion for helping people and supporting customers.
  • Interest in technology and willingness to learn.


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