Patient Access Coordinator
3 weeks ago
We are seeking a highly skilled Patient Access Specialist to join our team at Meriter-UnityPoint Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth registration and billing process for our patients.
Key Responsibilities- Establish and maintain accurate patient records within the Epic System, including demographic and insurance information.
- Verify patient insurance coverage and determine out-of-pocket costs.
- Collect deductibles, co-payments, and coinsurance from patients at the time of registration.
- Provide exceptional customer service to patients, families, and healthcare providers.
- Work collaboratively with healthcare teams to ensure seamless patient care.
- High school diploma or equivalent.
- 1 year of experience in a healthcare setting, preferably in scheduling, registration, insurance verification, or billing.
- Working knowledge of medical terminology and HIPAA regulations.
- Excellent communication and customer service skills.
- Medical terminology training and Epic System experience.
- Knowledge of insurance terminology and processes.
- Call center experience.
Why UnityPoint Health?
We offer a competitive total rewards package, a commitment to diversity and inclusion, and opportunities for professional growth and development.
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