Patient Access Coordinator PRN

2 weeks ago


Prattville, Alabama, United States Baptist Health (AL) Full time

Baptist Health stands as the premier healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the local population.

As a Patient Registration Specialist, your role will encompass various responsibilities, including:

  • Pre-registration and registration processes.
  • Identification and verification of payer information.
  • Referral to financial counseling services.
  • Collection of payments at the point of service.

Key Responsibilities:

  • Accurate and timely data collection and entry of patient demographic and insurance information.
  • Verification of insurance eligibility and limitations.
  • Coordination of benefits across different payers.
  • Assessment and collection of patient financial responsibilities at the time of service.
  • Compliance with regulatory requirements, including medical necessity determinations and Medicare Secondary Payer processes.
  • Ensuring adherence to HIPAA and EMTALA regulations.

Excellent communication skills are essential for interacting effectively with patients, their families, healthcare providers, and colleagues.

Minimum Qualifications:

  • High school diploma or equivalent is required; an Associate Degree in healthcare or a related field is preferred.
  • Certification in Healthcare Access is advantageous.
  • Bilingual proficiency (English/Spanish) is desirable.
  • Prior experience in patient access or financial services within a healthcare setting is preferred.
  • Experience in training is a plus.

Successful candidates will achieve and maintain certification as a Certified Patient Access Associate (CHAA) through the National Association of Healthcare Access Managers (NAHAM).

Additional skills include:

  • Analytical problem-solving and basic mathematical abilities.
  • Strong organizational and time management skills.
  • Ability to prioritize tasks effectively and work independently.
  • Dependability in attendance and productivity.
  • Strong interpersonal and public relations capabilities.
  • Proficiency in PC applications, including Word and Excel.
  • Excellent oral and written communication skills.
  • Knowledge of federal, commercial, and managed care payers is preferred.
  • Typing proficiency of at least 50 WPM.
  • Understanding of organizational structure and operational procedures.


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