Ambulatory Clinic Patient Access Coordinator

5 days ago


Lakewood, Washington, United States UCHealth Full time
Patient Access Specialist Role Overview

The Patient Access Specialist is a vital member of our ambulatory care team, responsible for providing exceptional patient experience and ensuring seamless registration processes. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Meet with patients and/or caregivers to exchange necessary information and documentation, providing clear explanations and addressing concerns.
  • Communicate with referring providers, clinical departments, and other personnel to exchange information and determine schedules.
  • Verify insurance benefits and obtain pre-certification/authorization as needed.
  • Determine and accept required payments, including co-pays and deductibles, or refer to financial counselors for follow-up.
  • Ensure accurate and timely entry of demographic, billing, and clinical information into the registration system.

Benefits and Incentives:
  • Competitive compensation package, including a Five-Year Incentive Bonus to recognize employee contributions to quality, patient experience, and organizational growth.
  • Comprehensive total rewards package, including medical, dental, and vision coverage, retirement plans, paid time off, and tuition reimbursement.
  • Opportunity to be eligible for 100% tuition, books, and fees paid for specific educational degrees, or up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year.

UCHealth's Commitment to Diversity and Inclusion:
UCHealth is an affirmative action/equal opportunity employer, committed to making employment decisions based on valid requirements. We welcome talent from diverse backgrounds and are dedicated to creating an inclusive work environment.

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