Business Integration Manager

4 weeks ago

Melville, New York, United States Accommodations Plus International Full time
Job Overview

The Business Integration Manager plays a pivotal role in ensuring seamless integration of new clients and continued support for existing ones. This position requires a unique blend of technical expertise and business acumen to drive the development, integration, and operation of API technology and client interfaces.

Key Responsibilities
  • Oversee client engagements, including on-site research for client initiatives and problem resolution through documentation and alternative approaches.
  • Collaborate with stakeholders to gather business requirements and develop system designs and interface specifications.
  • Elaborate and prioritize product features, participate in sprint planning, and backlog grooming.
  • Define acceptance criteria and ensure understanding among team members of user stories.
  • Provide weekly status updates of assigned projects, tasks, and responsibilities.
  • Work closely with the Account Management team to ensure client needs are met.
  • Support company values and ensure quality control through evaluation, insight, and support of airline and rail integration.
Requirements
  • Bachelor's degree required.
  • 5+ years' experience in Aviation, Rail, or large global travel companies preferred.
  • Understanding of Agile methodologies and knowledge of product development process.
  • Strong critical thinking and decision-making skills, with a customer-centric mindset and a focus on delivering value.
  • Multitasking and Time Management Skills: Ability to manage multiple projects, tasks, and priorities simultaneously, work under pressure, and complete work on time while maintaining a high level of attention to detail.
  • The ability to make careful, measured judgments and decisions.
  • Managing, motivating, developing, and directing people in their work to best achieve common organizational goals.
  • Superior Communication Skills: Comfortable engaging in various communicative modes and being attuned to others through strong active listening skills.
  • Business and Technical Acumen: Solid understanding of business operations, business processes, and technical solutions, including experience with API technologies and client interfaces.
  • Interpersonal and Customer Service Skills: Exceptional customer service skills and ability to build and maintain relationships with clients, stakeholders, and team members.
Work Environment

This position operates in a professional office environment. The employee is regularly required to talk or hear, frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.

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