Claims Business Product Manager I

4 days ago

Melville, New York, United States AmTrust Financial Full time
Job Title: Claims Business Product Manager I

AmTrust Financial Services is seeking a skilled Claims Business Product Manager I to join our team. As a Claims Business Product Manager I, you will be responsible for partnering with the claims business units to strategize, identify, elicit, and document business needs to ensure support from Claims Technology Solutions (CTS).

Key Responsibilities:
  • Collaboration and Development: Supports the collaboration and development of division, program or project roadmaps that effectively deliver business capabilities.
  • Requirements Gathering: Supports other CTS Product Managers in requirements gathering and documentation efforts to ensure that business needs are understood and documented.
  • Solution Development: Works with business and CTS members to ensure solutions (people, process, and technology) meet the program and/or project objectives and are aligned with business and IT strategic direction.
  • Business Requirements: Supports efforts to elicit business requirements required of technology solutions.
  • Documentation: Creates simple business requirements documents and process diagrams with necessary CTS oversight and guidance.
  • Training and Support: Supports creation and administration of Business System Application and training documentation.
  • UAT Process: Supports and participates in UAT process from beginning to end to ensure that test strategy and test plans adequately address business requirements and processes and are fully executed.
  • Defect Resolution: Assists in defect resolution including performing and supporting UAT and bug fixes and general application administration.
  • Business Communication: Supports business communication of key project deliverables.
  • Program Level Requirement Traceability: Supports program level requirement traceability and changes throughout the project lifecycle.
Qualifications:
  • Experience: 1+ experience in product management, consulting, or related technical role.
  • Education: BA/BS or equivalent relevant experience preferred.
  • Skills: Creative thinker with a passion to build outstanding products, who thrives on solving challenging problems.
  • Communication: Strong communication skills: verbal, written, listening to various levels across the organization.
  • Knowledge: Knowledge of Commercial/ Speciality Insurance products and claims processing applications utilized within this area of insurance and a basic understanding of claims adjudication and workflow.
  • Agile and Lean: Basic understanding and experience in agile and lean philosophies.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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