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Outpatient Psychiatric Care Coordinator

2 months ago

Onalaska, Wisconsin, United States ThedaCare Full time
About the Role

We are seeking a skilled and compassionate Behavioral Health Nurse Triage Specialist to join our team at ThedaCare. As a key member of our outpatient psychiatric care team, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities
  • Utilize the nursing process to assess patient needs and develop comprehensive care plans in collaboration with the interdisciplinary team.
  • Provide phone-based communication with patients, addressing medication questions, refills, and general needs to ensure seamless care coordination.
  • Collaborate with psychiatric providers to ensure timely and effective patient care.
  • Contribute to a culture of innovation and growth, promoting a commitment to excellence in patient care and outcomes.
  • Develop and maintain positive relationships with patients, families, and healthcare team members to ensure a high-quality patient experience.
Requirements
  • Bachelor of Science in Nursing (BSN) or commitment to obtain within five years.
  • Current Wisconsin RN Licensure.
  • American Heart Association Healthcare Provider Basic Life Support (BLS) certification.
Work Environment

This role requires frequent exposure to blood-borne pathogens, manual dexterity, and hand-eye coordination to perform patient care procedures. The work environment may involve occasional exposure to sharp objects, instruments, and high noise levels.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A comprehensive benefits package, including lifestyle engagement programs and wellness initiatives.