Optical Sales Associate
3 weeks ago
At Shopko Optical, we are seeking a Part-time Optical Sales Associate to join our team in Onalaska, WI. As a member of our team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.
We offer a competitive wage and a comprehensive benefits package, including 401K with match, vacation pay, personal day, volunteer time off, sick pay, health and wellbeing benefits, and voluntary/cafeteria offerings.
As an Optical Sales Associate, you will be responsible for providing excellent customer and patient service, analyzing patient eyewear needs, recommending specific lenses, lens coatings, and frames to satisfy patient needs, and ordering and dispensing eyewear accurately and professionally.
Key Responsibilities:
- Provide excellent customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs
- Recommend specific lenses, lens coatings, and frames to satisfy patient needs
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments
- Show patients how to insert, remove, and care for their contact lenses
- Assist Optometrist with case histories and screenings
Requirements:
- High School Graduate or equivalent
- Maintain license as required by state
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments and lifestyle dispensing
Essential Functions & Work Requirements:
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
- Able to read and write at a high school graduate level
- Able to sit or stand for extended periods of time
- Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
- Ability to lift 10 to 20 pounds
- Ability to see (Near, Distance, Color, and Depth Perception)
- Manual and finger dexterity, as well as hand/arm steadiness
- Ability to grip and hold items
- Good eye and hand coordination
- Able to operate a cash register, various optical equipment, and tools
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
- Able to travel independently to support Company objectives and personal development
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