Business Intelligence Analyst

2 days ago

Denville, New Jersey, United States Ingenus Full time
Job Summary

We are seeking a highly skilled Commercial Operations Analyst to join our team at Ingenus Pharmaceuticals. As a key member of our commercial operations team, you will be responsible for managing various facets of commercial operations, including managing key performance indicators (KPIs), developing analytical models, identifying revenue leakage areas, and managing DSCSA compliance.

Main Responsibilities
  • Key Performance Indicators (KPIs)
    • Develop and maintain a deep understanding of existing KPIs and develop new ones in collaboration with division leads.
    • Design and implement a KPI dashboard for all commercial operations divisions.
    • Calculate and publish KPIs, and perform root cause analysis for non-performance using a data-driven approach.
    • Formulate and implement improvement strategies to drive business growth.
  • Analytics
    • Support all analytical requirements for the organization through analytical skills and an in-depth understanding of business and available reporting systems.
    • Develop models to identify revenue leakage proactively and recommend corrective actions.
    • Implement cross-division improvement projects to drive business efficiency.
    • Manage the budgeting process from a commercial operations perspective.
  • DSCSA Compliance
    • Develop an in-depth understanding of Ingenus's DSCSA system and its integration with other partners.
    • Monitor and respond to DSCSA-related verification requests, as well as send EPCIS data to customers as required.
    • Identify root cause for DSCSA misses and work with the 3PL and internal IT teams to resolve the issue.
Requirements
  • Bachelor's degree required, MBA preferred.
  • Minimum 2 years' work experience.
  • Knowledge of the pharmaceutical industry preferred.
  • Proficiency in MS Office tools, especially Excel.
  • Possess strong problem-solving, communication, and analytical skills.
  • Detail-oriented with a high degree of accuracy.
Preferred Qualifications
  • Experience in customer service required.
  • Experience in inventory management or the pharmaceutical industry preferred.

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