Operations Support Specialist

2 weeks ago


Houston, Texas, United States Alpha Mar Group Full time
Job Overview

Position Summary

The Operations Support Specialist plays a vital role in assisting the operations management team by providing essential administrative support. Reporting to the Technical Director, Project Managers, and Workshop Supervisors, this position is crucial for ensuring that operational processes are executed smoothly and effectively.

Key Responsibilities

  • Respond to customer inquiries with professionalism and efficiency.
  • Oversee and monitor operational metrics while maintaining accurate databases.
  • Prepare various documents, including memos and emails, as required.
  • Facilitate team meetings, manage schedules, and keep thorough records.
  • Generate and maintain expense reports to ensure financial accuracy.
  • Develop presentations and other operational documentation as needed.
  • Ensure all documentation is current, precise, and adheres to company policies.

Qualifications and Experience

  • High school diploma or college degree.
  • A minimum of 1 year of experience in a similar role.
  • Proficient in computer applications, software, and database management.
  • Exceptional customer service and problem-solving abilities.
  • Willingness to work flexible hours, including weekends and holidays as necessary.
  • Strong verbal and written communication skills.
  • Self-driven and capable of working independently with minimal oversight.
  • Eager to acquire new skills and knowledge.
  • Comprehensive understanding of operational processes, policies, and procedures.
  • Detail-oriented with a focus on accuracy.
  • Dedication to providing excellent customer service.
Company Overview

Alpha Mar Group has been a prominent service provider in the maritime and oil & gas sectors for over 40 years, located in the greater Houston area. The company specializes in repairs, fabrication, machining, automation/electrical services, consulting, and engineering for vessels and offshore rigs, catering to a global clientele.



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