Credit Representative 2

2 weeks ago


Woodridge, Illinois, United States Edward Don Full time
Credit Representative 2

Job Summary:

This role is responsible for collecting accounts receivable and credit review orders prior to shipment for a designated portfolio of accounts in accordance with established policies, practices, and procedures. The Credit Representative II will have the authority to approve credit for new accounts up to a specified amount determined by the supervisor.


Key Responsibilities:
  • Monitor customer receivable aging and take corrective action as necessary.
  • Contact customers by phone and fax to resolve past due accounts.
  • Work closely with sales representatives to enlist their help on past due accounts.
  • Maintain documentation on all collection activities.
  • Obtain approval from supervisor before accepting payment plans or partial settlements.
  • Place accounts on credit hold following standard operating procedures.
  • Notify sales representatives of accounts going on credit hold or being placed for collection.
  • Review orders prior to shipping and approve or hold according to standard operating procedures.
  • Issue credit memos for reasons other than merchandise returns.
  • Reconcile and resolve out of balance conditions.
  • Prepare reports for management on status of accounts receivables.

Requirements:

High School Diploma or GED equivalent required with a minimum of 1 to 3 years of applicable credit/collection experience extending commercial lines of credit (B2B). Ability to multi-task in a fast-paced environment, follow detailed instructions, and communicate effectively both orally and in writing. Intermediate proficiency with Microsoft Office/365 (specifically Excel and Word) is required.


About Edward Don & Company:

Edward Don & Company is the world's leading distributor of foodservice equipment and supplies. Our knowledgeable sales representatives, unmatched product selection, nationwide distribution centers, and integration of new technology make us the chosen supplier to all types of foodservice businesses.


Benefits:

Edward Don & Company offers a comprehensive benefit plan which includes medical, dental, and vision benefits; 401(k); paid vacation, personal/sick days, and holidays; job training and development; life insurance; employee assistance program; flexible spending accounts; merchandise discounts, and much more.


Equal Opportunity Employer:

Edward Don & Company is an Equal Opportunity Employer-M/F/Vets/Disabled.


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