Server Assistant

1 week ago

Conroe, Texas, United States Benihana National Corp Full time
Join Our Team at Benihana National Corp

At Benihana, we're more than just a restaurant - we're a career opportunity. Our team members are the backbone of our success, and we're always looking for individuals who share our passion for hospitality and customer service.

Key Responsibilities:
  • Set and clean tables, sushi bar, and lounge areas throughout the shift.
  • Support servers and service staff with drink refills and clearing tables.
  • Assist with the setup of large parties and communicate which areas of the restaurant are ready to be seated.
Specific Job Duties:
  • Maintain cleanliness and sanitation of the front of the house, including all tables, chairs, and floors.
  • Maintain cleanliness and organization of service and bus station(s), refill soy bottles, and keep them thoroughly cleaned prior, during, and after shift.
  • Communicate and assist hosts to set up and break down tables as customer requests are received.
  • Refill soda, ice teas, and waters upon the request of the customer or server.
  • Remove dirty dishes, silverware, and any debris from tables between courses and after customer leaves table.
  • Return dirty dishes, silverware, and glassware carefully to dishwashing and/or bar area.
  • Check restrooms on a routine schedule to maintain cleanliness and report any problems to management immediately.
  • Assist with spills throughout the restaurant to assure customer safety.
  • Leave the restaurant in a clean condition prior to the end of the shift.
  • Assist customers with inquiries or as needed.
  • Remove trash and break down boxes for the bar and restaurant.
  • Perform other duties as assigned by a supervisor.
Requirements:
  • Previous bar and/or restaurant experience preferred but not required.
  • Must have a High School diploma or GED.
  • Must be eligible to work in the United States.
Competencies, Knowledge, and Skills:
  • Customer Service: Must possess excellent customer service skills and maintain a high degree of professionalism when interacting with guests and dealing with guest complaints.
  • Communication: Must possess excellent verbal and nonverbal communication skills and be able to communicate and understand guests' and colleagues' instructions.
  • Interpersonal Relationships: Ability to adapt and interact with a diverse group of people and maintain a professional and courteous demeanor during stressful and/or busy times.
  • Physical Demands: Must be able to perform a variety of physical activities, including standing for long periods of time, climbing, walking, bending, reaching, stooping, and lifting up to 55 lbs.
Benefits:
  • Competitive hourly rate
  • Opportunities for advancement
  • Team-oriented environment

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