Restaurant Service Associate

2 weeks ago


Conroe, Texas, United States Thind Management Full time
Job Overview

Thind Management is seeking a highly skilled Server Assistant to join our team at our fine dining restaurant. As a Server Assistant, you will play a vital role in ensuring exceptional food and beverage service to our guests, creating a memorable and enjoyable dining experience.

Key Responsibilities
  • Provide warm and professional greetings to guests, setting the tone for a positive dining experience
  • Develop a comprehensive understanding of our menu, including ingredients, preparation methods, and flavor profiles
  • Guide guests through the menu, offering detailed descriptions of dishes and answering questions to ensure informed decisions
  • Assist guests in selecting wine pairings and premium beverages to enhance their dining experience
  • Stay up-to-date on seasonal specials, promotions, and menu changes, actively promoting and upselling menu items to guests
  • Handle guest inquiries, concerns, or complaints promptly and professionally, striving to resolve issues to their satisfaction
  • Take accurate food and beverage orders from guests, ensuring clarity and attention to detail
  • Collaborate effectively with the kitchen and bar staff to ensure timely preparation and delivery of orders
  • Double-check orders for accuracy and presentation before serving to guests
  • Serve food and beverages to guests, adhering to established fine dining service techniques and etiquette
  • Present dishes in an elegant and visually appealing manner, describing them to guests upon serving
  • Provide attentive and personalized service, anticipating guests' needs and ensuring their satisfaction throughout their dining experience
  • Monitor guests' satisfaction during the meal, checking on them regularly and refilling drinks as needed
  • Clear and reset tables promptly, maintaining cleanliness and organization in the dining area according to our standards
  • Adhere to food safety and sanitation guidelines, ensuring the highest level of cleanliness and hygiene
Requirements
  • Excellent communication and interpersonal skills
  • Excellent organizational and time management skills
  • Strong understanding of fine dining etiquette and service techniques
  • Excellent knowledge of food, wine, and beverage pairings
  • Ability to work independently and as a team in a fast-paced environment
  • Experience and/or familiarity with POS systems and order management software
  • Proven experience as a server in a fine dining or upscale establishment
  • Must have a flexible work schedule


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