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Director of Engagement and Experience

1 month ago

Charleston, South Carolina, United States International African American Museum Full time
Unlock the Potential of Cultural Experiences

The International African American Museum is seeking a visionary leader to spearhead the development of exceptional visitor experiences. As Director of Engagement and Experience, you will play a pivotal role in shaping the museum's mission to create a world-class institution that inspires and educates audiences.

About the Role

This key position requires a highly skilled professional with expertise in managing staff, budgets, and projects. The ideal candidate will have a proven track record of success in delivering engaging visitor experiences, fostering diversity, equity, and inclusion, and driving institutional growth.

  • Develop and implement innovative strategies to enhance visitor engagement, satisfaction, and retention;
  • Lead a team of experienced professionals to design and deliver high-quality visitor experiences, including exhibitions, programs, and events;
  • Cultivate partnerships with community organizations, artists, and stakeholders to amplify the museum's impact;
  • Maintain and improve existing relationships with visitors, donors, and other key stakeholders;
  • Collaborate with cross-functional teams to drive business growth, revenue generation, and strategic planning;

We offer a dynamic work environment, competitive salary ($85,000 - $110,000 per year), and opportunities for professional growth and development.