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Customer Service Ambassador

2 months ago

Sanford, Florida, United States City of Sanford FL Full time

Job Summary:

The City of Sanford FL is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Public Works department, you will be responsible for providing exceptional customer service support to our utility and public works services.

Key Responsibilities:

  • Provide customer service support via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Assist with utility billing and payment processing
  • Collaborate with other departments to ensure seamless service delivery
  • Stay up-to-date on departmental activities and services to provide accurate information to customers

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment