Senior Field Service Representative
5 days ago
Zurich Insurance Company Ltd is seeking a highly skilled Senior Field Service Representative to join our team in Northern California. As a key member of our crop insurance team, you will be responsible for delivering profitable growth through selling a broad and differentiated suite of solutions in a unified way and managing the existing portfolio.
Key Responsibilities:- Develop intimate knowledge of agent's business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies
- Lead and manage holistic agent and customer value propositions to deliver profitable growth
- Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents
- Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business
- Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS
- Identify training needs and take a lead role in training agents on RCIS products and software
- Coordinate and present at agent training meetings
- Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution
- Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed
- Bachelor's Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area
- Zurich Certified Insurance Apprentice, including Associates Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area
- High School Diploma or equivalent with 8 or more years of experience in the insurance sales or market-facing area
- Experience building and managing relationships externally and internally and meeting sales, retention and profitability goals
Zurich Insurance Company Ltd is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive employee benefits package and competitive compensation. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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