Collection Services Supervisor
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a District Operations Manager. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our collection services, ensuring that our customers receive exceptional service and that our operations are running smoothly and efficiently.
Key Responsibilities- Operations Management
- Supervise and coordinate the activities of our collection services team, ensuring that all tasks are completed to the highest standard.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement changes as needed.
- Customer Service
- Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Develop and maintain strong relationships with our customers, understanding their needs and preferences.
- Team Leadership
- Lead and motivate our collection services team, providing guidance and support to ensure that they have the skills and resources needed to succeed.
- Develop and implement training programs to enhance the skills and knowledge of our team members.
- Compliance and Risk Management
- Ensure that our operations are compliant with all relevant laws, regulations, and company policies.
- Identify and mitigate potential risks to our operations, ensuring that we are always operating in a safe and responsible manner.
- Education and Experience
- Bachelor's degree in a relevant field, such as business administration or environmental science.
- At least 6 years of experience in a supervisory or management role, preferably in the waste management or environmental services industry.
- Skills and Qualifications
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to analyze data and make informed decisions, with a focus on improving operational efficiency and reducing costs.
- Knowledge of relevant laws, regulations, and industry standards, with the ability to ensure compliance and mitigate risks.
- Competitive Salary and Benefits
- A competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
- Opportunities for Professional Growth and Development
- Opportunities for professional growth and development, including training and education programs, as well as opportunities for advancement within the company.
- A Collaborative and Supportive Work Environment
- A collaborative and supportive work environment, with a team of professionals who are passionate about making a positive impact on the environment.
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