Business Development Representative

2 weeks ago


Rochelle Park, United States Xcel Management Inc Full time
Job Description

We are seeking a highly skilled Billing Customer Service and Sales Representative to join our team at Xcel Management Inc.

This is an in-person B2B role where you will meet with small to medium-sized business owners to discuss their telecom services. As a full-time employee, you will work Monday through Friday from 8 AM to 5 PM in our office.

The ideal candidate will have previous experience in customer service, sales, or related fields, and excellent communication skills. You will be responsible for handling customer inquiries, providing product information, and resolving technical issues.

Key Responsibilities:

  • Handle customer complaints and inquiries professionally
  • Provide accurate product information to customers
  • Troubleshoot and resolve technical issues in a timely manner
  • Document and update customer records based on interactions
  • Maintain a knowledge base of our evolving products and services

Requirements:

  • Previous experience in customer service, sales, or related fields
  • Excellent written and verbal communication skills
  • Ability to build rapport with clients
  • Positive and professional demeanor

Estimated Salary: $60,000 - $80,000 per year, depending on experience



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