Patient Service Representative

3 weeks ago


MA United States The Mint Dispensary Full time
About The Mint Dispensary

We are a patient-centric, affordable, and service-oriented dispensary dedicated to fostering a workplace that nurtures professional growth and enhances the experience of the communities we serve.

Our company culture is built on creating a supportive and innovative environment, empowering our employees to stay at the forefront of the industry with the latest knowledge and skills.

We are driven by more than just business; we are committed to making a positive impact through community outreach programs and local initiatives, striving to build stronger, healthier communities.

As a Patient Service Representative, you will be the face of our dispensary, educating patients and providing information about medical cannabis and its uses while delivering exceptional customer service.

Key Responsibilities:
  • Check-in, verify patient status, and report allotment on POS system.
  • Provide patients with education and information about medical cannabis and its uses.
  • Assist patients with product selection in an efficient and timely manner.
  • Process patient orders and payments utilizing POS software.
  • Operate, maintain, and close cash till and deposit daily earnings.
  • Assist management staff with daily operational needs.
  • Maintain a clean and professional environment for patients.
Requirements:
  • Customer-focused with a friendly and professional demeanor.
  • Dependable and punctual.
  • Ability to work well under pressure.
  • Team player with a positive attitude.
  • Knowledge of medicinal cannabis and different methods of medicating.
  • Knowledge of cannabis brands and products available on the market.
  • General knowledge of cannabis product regulations.
  • Ability to operate Point of Sale and other computer systems.
  • Excellent communication, customer service, and sales skills.
  • Basic knowledge of Microsoft Office.
  • Ability to work in a fast-paced environment.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • The chance to make a significant impact within a growing company.

We are an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.



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