Patient Service Representative

1 week ago


IL United States Grove Dental Associates Full time
About the Role

We are seeking a highly skilled and experienced Patient Service Representative to join our team at Grove Dental Associates in Downers Grove, IL. As a key member of our Patient Service Center, you will play a vital role in ensuring the smooth operation of our practice.

Key Responsibilities
  • Receive and make a high volume of calls to schedule and assist patients for their next dental appointment
  • Create patient charts on the computer and multitask when scheduling patients
  • Identify and resolve issues with a sense of urgency while maintaining patient confidentiality
Requirements
  • High School diploma or equivalent
  • Minimum 2 years' experience in a customer service or call center environment
  • Excellent interpersonal, communication, and telephone skills
  • A stable employment history and history of consistent attendance
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Equal Opportunity Employer

Grove Dental Associates is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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