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Sales Associate/Designer
2 months ago
We're seeking a talented Sales Associate/Designer to join our West Elm team. As a key member of our design studio, you'll inspire customers to express themselves in their home, bringing the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap.
Responsibilities- Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
- Perform productive in-home consultations, including accurately measuring and assessing the client's living space.
- Create and present design plans based on client needs, style, preferences, and living space.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Provide exceptional customer service, including gift wrap, gift registry, locating merchandise, and special orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders within various sales channels.
- Experience in working with design elements preferred.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1-2 years of customer service and retail sales experience, with specialty retail experience preferred.
- Ability to be mobile on the sales floor for extended periods.
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
This role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including education, work experience, certifications, and geographic location. The anticipated pay range for this role is $16.00-$23.00 per hour.
Benefits include a generous discount on all Williams-Sonoma, Inc. brands, a 401(k) plan, wellness program, paid vacations and holidays, health benefits, dental and vision insurance, and same-sex domestic partner benefits.
Our Mission Around Diversity, Equity & InclusionWe believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We value individual differences and strive to create a global company culture where everyone can bring their authentic selves to work every day.
