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Sales Associate/Designer

1 month ago

Huntington Station, New York, United States West Elm Full time
About the Role

We're seeking a highly skilled Sales Associate/Designer to join our West Elm team. As a key member of our design studio, you'll inspire customers to express themselves in their home, bringing the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap.

Responsibilities
  • Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
  • Perform productive in-home consultations, including accurately measuring and assessing the client's living space.
  • Create and present design plans based on client needs, style, preferences, and living space.
  • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
  • Provide exceptional customer service, including gift wrap, gift registry, locating merchandise, and special services.
  • Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
  • Strong communication, clienteling, and customer follow-up skills.
  • Ability to complete and coordinate complex large orders within various sales channels.
  • Experience in working with design elements preferred.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • 1-2 years of customer service and retail sales experience, with specialty retail experience preferred but not required.
Physical Requirements

Must be able to be mobile on the sales floor for extended periods and lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.

Benefits

This role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including education, work experience, certifications, geographic location, and more. The anticipated pay range for this role is $16.00-$23.00 per hour.

Benefits include a generous discount on all Williams-Sonoma, Inc. brands, a 401(k) plan, wellness program, paid vacations and holidays, health benefits, dental and vision insurance, and more.