Business Systems Analyst

1 week ago

Lakeville, Minnesota, United States C4 Technical Services Full time
Job Title: Business Systems Analyst

We are seeking a highly skilled Business Systems Analyst to join our team at C4 Technical Services. As a Business Systems Analyst, you will play a critical role in ensuring the smooth operation of our business systems and applications.

Responsibilities:
  • Formulate and define computer systems' scope and objectives through research and analysis of the department's business systems and industry requirements.
  • Analyze business and user needs, document requirements, and revise existing systems and software as necessary to support the business environment.
  • Provide intermediate technical or production support and conducts maintenance and installation of software programs, computer systems and/or enhancements.
  • Plan, coordinate and conduct related software, system and end-user testing.
  • Troubleshoot moderately complex technical problems and issues.
  • Respond to requests for information, including developing moderately complex ad-hoc reports and queries in databases and/or management information systems.
  • Provide analytic support to department management for business planning and decision-making.
  • Develop and revise procedures, define processes, and provide training for users and staff.
  • Serve as a liaison and coordinate business application enhancements and/or software update with Department, Bank, and/or federal agency staff.
  • Serve as a primary contact for resolving user support issues to ensure efficient operations.
  • Participate in department and information systems and related projects.
Requirements:
  • Bachelor's degree in Business, Computer Science, or related field AND four (4) years of analytic experience in an information technology environment OR
  • Master's degree in Business, Computer Science, or related field AND two (2) years of analytic experience in an information technology environment
Skills and Experience:
  • Deep understanding of cloud-native technologies and DevOps tools, ensuring effective system integration and operation.
  • Exceptional ability to troubleshoot and resolve complex issues in a high-pressure environment, maintaining system reliability.
  • Skill at working with cross-functional teams, facilitating clear communication between developers, operations staff, and stakeholders.
  • Experience in real-time monitoring and optimization of cloud resources to enhance system efficiency and reduce costs.
  • Vigilant in enforcing security best practices and regulatory compliance within cloud infrastructure.

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