Customer Service Operations Manager

5 days ago


Boca Raton, Florida, United States ARW Home Full time
About the Role

In this role, you will be responsible for overseeing the day-to-day activities of our sales team, including leading meetings, setting performance goals, and providing coaching and feedback. You will also be responsible for ensuring compliance with company policies and procedures, as well as maintaining accurate records and reports.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to motivate and inspire their team to achieve exceptional results. A strong understanding of customer service principles and practices is essential, as well as experience with call center software and technology.

We are offering a competitive salary of $65,000 - $90,000 per year, based on experience, as well as comprehensive benefits and opportunities for advancement.



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