Customer Service Supervisor

3 days ago


Boca Raton, Florida, United States LE MACARON MIZNER PARK Full time
Job Description

We are seeking a highly motivated and experienced Retail Shift Manager to join our team at Le Macaron Mizner Park. As a Retail Shift Manager, you will be responsible for leading a team, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Maintain a high level of customer satisfaction through effective communication and problem-solving
  • Lead and motivate a team to achieve sales targets and improve store performance
  • Conduct regular performance reviews and provide constructive feedback
  • Manage employee relations and resolve any conflicts that may arise
Requirements
  • Proven work experience as a shift leader or similar role
  • Strong understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Basic math skills
  • Excellent communication and leadership skills
Benefits

This is a tipped position with a base salary of $13.50 per hour, plus tips from cash and credit card sales. We offer flexible scheduling and opportunities for career advancement.



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