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Healthcare Patient Coordinator

2 months ago

Franklin, Nebraska, United States InnovaCare Full time

InnovaCare Texas Management Services Company, LLC

Opportunity for a Patient Care Coordinator at InnovaCare Health Facilities

  • Greeting patients and visitors to create a welcoming atmosphere
  • Efficiently managing the waiting area to maintain wait times under 15 minutes
  • Coordinating front desk operations and liaising effectively with Medical Assistants
  • Scheduling healthcare providers daily to enhance clinic functionality
  • Ensuring accurate patient registration and financial data management
  • Assisting patients in resolving healthcare, financial, or social challenges
  • Collecting patient payments and overseeing the cashier box with care
  • Conducting intake procedures and scanning necessary documentation
  • Managing medical records and ensuring timely filing of correspondence
  • Professionally processing requests for the release of medical records

Minimum Required Qualifications for Patient Care Coordinator:

  • High school diploma or equivalent
  • Strong focus on customer service
  • Excellent communication skills, both written and verbal
  • Team-oriented mindset
  • Organized with the ability to prioritize tasks effectively
  • Familiarity with medical terminology, ICD-10, and CPT coding
  • Proficient in electronic health records
  • Calm and effective handling of emergency situations
  • Basic math skills and knowledge of safe clinic practices
  • Ability to follow through on assigned tasks

Preferred Qualifications:

  • 2-3 years of experience in a medical customer service position
  • Bilingual in English and Spanish is advantageous

Physical & Mental Requirements:

  • Capability to lift and move heavy items
  • Ability to stand or sit for long durations
  • Fine motor skills for operating equipment
  • Competent driving skills
  • Strong communication and problem-solving skills
  • Occasional exposure to bodily fluids or infectious diseases
  • May require occasional travel for clinic-related activities

This revised job description for the Patient Care Coordinator role at InnovaCare Health outlines the key responsibilities and qualifications in a structured and comprehensive manner.