Insurance Account Manager

3 days ago


Bethlehem, Pennsylvania, United States Brown & Brown Insurance Full time
Job Title: Personal Lines Account Manager

We are seeking a highly skilled and experienced Personal Lines Account Manager to join our team at Brown & Brown Insurance. In this pivotal role, you will be responsible for managing and nurturing key client relationships, ensuring exceptional service delivery, and driving client satisfaction.

Key Responsibilities:
  • Manage and maintain a portfolio of personal lines clients, ensuring timely and accurate processing of policies, endorsements, and claims.
  • Develop and implement tailored solutions to meet client needs, working closely with cross-functional teams to drive business growth.
  • Assist in the renewal process, including ordering updated loss information, obtaining updated client information, and handling renewal applications.
  • Review and negotiate renewal pricing, preparing renewal proposals and binders as needed.
  • Ensure compliance with internal policies, client disclosure requirements, and legal regulations.
  • Document renewal, sales, and insurance operations compliance documents into the sales management database.
  • Promote teamwork, support, knowledge sharing, and a positive attitude within the department and office.
  • Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology.
Requirements:
  • Insurance Producer license in good standing (authorities in states needed to service the assigned book of business) or ability to obtain such within 90 days of hire.
  • Knowledge of insurance coverages, contracts, and state regulations where business is conducted.
  • Proficient knowledge in Microsoft Windows environment, including Word, Excel, PowerPoint, and Publisher.
  • 2+ years' experience in the insurance industry or a related field.
Preferred Qualifications:
  • College Degree in a business-related field.
  • Professional Designation specific to area of specialty (e.g., ARM, CIC, RPLU).
Benefits:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts, and more.


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